PRIVACY POLICY
1. INTRODUCTION
1.1 Tranchify LTD and its affiliates (hereinafter, “Tranchify”, "the Company", "we", "us" or "our") are committed to protecting and respecting your privacy.
1.2 This Privacy Policy will explain how our organization uses the Personal Data we collect from you when you use our website and services.
1.3 Tranchify LTD operates the Tranchify.com website (the “Site”), from which you can access information about the Tranchify project and join the Tranchify community. This Privacy Policy applies to the Tranchify Site.
1.4 Please ensure that you have read and understood how we collect, store, use and disclose your personal information as described in this Privacy Policy.
1.5 Tranchify LTD is the data controller of the Personal Information we hold about you. If you have a question about this Privacy Policy or how we use your Personal Information, please refer to paragraph 10 to contact us.
2. PERSONAL INFORMATION
2.1 "Personal Information" is information that identifies you personally or by which your identity can reasonably be ascertained.
2.2 We collect Personal Information about you when you voluntarily submit information when you access the Tranchify Site. This can be the case when you fill in a form or correspond with us via the Site, respond to surveys or use some other features of the Site.
2.3 Categories of information we may collect from you include:
Contact information and basic personal and professional details, such as your name, institution name, email address;
Correspondence, comments and feedback.
2.4 We may also automatically collect Personal Information indirectly about how you access and use the Site, and technical information about your device and its software such as your IP address and browser type. This may include data collected through cookies and similar tracking technologies.
3. COOKIES AND TRACKING TECHNOLOGIES
3.1 Cookies are small text files placed on your device when you visit a website. They enable the Site to function properly, improve performance, and help us understand how visitors use the Site.
3.2 We use the following categories of cookies:
(a) Strictly necessary cookies – required for the Site to operate (e.g., security, navigation).
(b) Analytics and performance cookies – help us understand how visitors interact with the Site so we can improve user experience.
(c) Functionality cookies – allow the Site to remember your preferences (e.g., language or form inputs). We do not use advertising or behavioural profiling cookies.
3.3 Third-party analytics or embedded services may place their own cookies. These third parties are responsible for their own cookie practices.
3.4 You can manage or block cookies through your browser settings. If you disable cookies, some Site features may not work as intended.
4. LAWFUL BASES FOR PROCESSING
4.1 We process your Personal Information on one or more of the following legal bases:
- Your consent (for example, where you sign up to receive updates or marketing communications).
- Our legitimate interests, such as operating, improving and securing the Site, communicating with users, and managing our business.
- Compliance with legal obligations (for example, responding to lawful requests from authorities).
- Performance of a contract or steps taken at your request prior to entering into a contract, where applicable.
5. HOW WE USE PERSONAL INFORMATION
5.1 Personal Information may be collected in order to:
- Provide our services efficiently and effectively;
- Develop, enhance, market and deliver products and services to you;
- Provide information to you about developments and new products, including changes and enhancements to the Site;
- Provide you with news and other matters of general interest to you about Tranchify;
- Comply with Tranchify’s legal and regulatory requirements and provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.
6. DISCLOSURE OF YOUR PERSONAL INFORMATION
6.1 We reserve the right to disclose Personal Information that we believe, in good faith, is appropriate or necessary to enforce our Terms of Use, take precautions against liability or harm, investigate and respond to third-party claims or allegations, respond to a court order, comply with any legal obligation, protect the security or integrity of Tranchify, or protect the rights, property or safety of Tranchify.
6.2 As required in accordance with how we use it, we may share your Personal Information with the following categories of recipients:
i) Third-party content providers which you may be directed to access on the Site, including but not limited to social media and content services;
ii) Third-party vendors and service providers performing services for us, including hosting, mailing or email services, data enhancement services, fraud prevention, or analytics services;
iii) Support channels used to provide support, answer questions and resolve issues, including Telegram, Discord, Twitter;
iv) Law enforcement, regulators and other parties for legal reasons.
6.3 All third parties that process Personal Information on our behalf are required to do so under written contracts and only in accordance with our instructions.
6.4 We will not sell, distribute or lease your Personal Information to third parties unless we have your permission or are required by law to do so.
7. INTERNATIONAL TRANSFERS
7.1 If we transfer your Personal Information outside the United Kingdom or European Economic Area, we will ensure appropriate safeguards are in place, such as UK or EU Standard Contractual Clauses.
8. SECURITY, STORAGE AND TRANSFER
8.1 We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Access is limited to those on a need-to-know basis under a duty of confidentiality.
8.2 All Personal Information we collect will be stored by our cloud hosting providers on secure servers.
8.3 We have procedures to deal with suspected personal data breaches and will notify you and regulators where legally required.
8.4 We retain your Personal Data only for as long as necessary for the purposes described in this Privacy Policy and where retention is required for legal or regulatory compliance. We will not retain your Personal Data for longer than necessary for the purposes for which it was collected.
9. YOUR RIGHTS AS A DATA SUBJECT
9.1 You have certain rights under applicable legislation, in particular GDPR, including:
i) Right of access;
ii) Right of rectification;
iii) Right of erasure;
iv) Right to restrict or object to processing;
v) Right of portability;
vi) Right to withdraw consent at any time, where processing is based on consent.
9.2 You can exercise these rights at any time by contacting us via the methods described in paragraph 10.
10. CHANGES TO THIS PRIVACY POLICY
10.1 We may update this Privacy Policy from time to time. When we change it in a material way, we will update the "last modified" date below. Changes are effective when posted.
11. CONTACT US
11.1 This website is owned and operated by Tranchify LTD. We are registered in the United Kingdom under registration number 15360283, with our registered office at 97 Belsize Lane NW3 5AU London.
11.2 If you have questions, comments or concerns about this Privacy Policy or our practices, please contact us via the “Contact Us” link on the Site.
11.3 This Privacy Policy was last modified on 2 December 2025.